27 March 2020

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Important Notice from Veterans Housing Scotland


COVID-19 has unleashed an unprecedented global health emergency and caused significant economic turmoil.  From healthcare facilities to government agencies to grocery stores, public and private-sector organisations alike are focused on doing whatever they can, within their areas of expertise, to keep people safe and continue essential commerce.

Veterans Housing Scotland understands that its tenants, volunteers and those who support the charity will be concerned and worried about what may lie ahead but please rest assured that we will continue to support those in the Veterans Housing Scotland family as best we can and within guidelines issued by the Government concerning social distancing.

We are sure you will understand that our priority is the safety and wellbeing of everyone connected with the charity so please see below further links that you may find useful.  If you have any concerns, please call 07951 420 950 between office hours 0900- 1630 Hrs M-F or alternately email admin@vhscot.org.uk and a member of the team will be able to assist you.    

Financial Hardship due to Coronavirus

During these difficult times Veterans Housing Scotland understands that some of its tenants may be facing financial hardship. We are committed to providing support to our tenants where possible and we can assure our tenants that they will not face eviction because of financial hardship caused by Coronavirus.

Any tenant who is unable to pay their rent because of financial hardship due to Coronavirus must speak with the Veterans Housing Scotland Central Office as soon as possible on 07951 420 950.

Support for tenants

Tenants affected by Coronavirus who are concerned about paying their rent can claim Universal Credit from the Department for Work and Pensions which includes support for housing costs, if eligible. The UK Government has introduced some temporary changes to make this easier. The following website provides further information on applying for Universal Credit: https://www.gov.uk/universal-credit

If a tenant is receiving Housing Benefit or Universal Credit, but still can't afford their housing costs, they may be eligible for a Discretionary Housing Payment (DHP). Further information on DHPs and how to apply is available at: https://www.mygov.scot/discretionary-housing-payment/

Tenants may be able to get support through the Scottish Welfare Fund. Further information on how to apply is available on: https://www.mygov.scot/scottish-welfare-fund/crisis-grants/

Age Scotland | Working with and for older people in Scotland

Age Scotland is the leading charity representing older people in Scotland and supporting their rights and interests. We want everyone to love later life.


Latest information on COVID-19

The following link takes you to the Coronavirus page produced by Scottish Government which has the latest information on the virus in Scotland, and further links to up to date news and information on the subject: https://www.gov.scot/coronavirus-covid-19/

Housing Applications and interviews

We are now in phase two of the Scottish Governments plan.  This is still a period of continued uncertainty but we intend to resume allocations of our homes in the coming weeks.  However, we are not yet at the stage when we will process new applications.       

We appreciate your understanding during these difficult times, and we aim to return to normal operations as soon as it is safe to do so and on receipt of further advice from the Government.

We thank you for understanding and supporting the Veterans Housing Scotland family during these difficult times.