15 January 2024

Meet John

John Tonner a VHS Visiting Officer was happy to be able to share his own story to help share the wonderful work of how Veterans Housing Scotland makes a real difference to its beneficiaries, those disabled veterans most in need.

John (30) joined the military in 2012 and served for ten years, including two operational tours in Afghanistan. After joining the RAF in 2012, John underwent training and was then posted to 58 Sqn RAF Regiment, stationed at RAF Leuchars.  When he arrived, the squadron was training to deploy to Afghanistan where he went at the age of 19 as Force Protection supporting a Medical Emergency Response Team (MERT). 

John said that he enjoyed the operational tour however he had no idea of the impact serving on the MERT during the tour would have on him in later life.

In 2015 John transferred to 2 SCOTS where he worked within the Signals Platoon and was promoted to LCpl.  Here he picks up his story: ‘I was able to work my way into a trusted position within the signals platoon and was selected to move to C Coy where I worked within the company’s signals detachment.  I completed another seven years’ of service in 2 SCOTS including another operational tour in Afghanistan. During which I suffered a severe head injury when medical evacuation was a real possibility.’

‘Ten years’ service and two operational tours began to take its toll on my mental health and around the start of 2021 I began to think that something was wrong.  However, fearing being seen as weak and worrying about not being able to deploy, I kept this quiet.  My mental health had been impacted by the horrific injuries to the casualties I had seen and dealt with on my first tour supporting the MERT.

‘My cry for help came in the summer of 2021 when I attempted suicide.  I felt that I had no one to turn to.  I was very lucky that a  stranger helped me.

‘After months of reviews and treatment, I was diagnosed with PTSD and told that I was being recommended for a medical board review.  At that time, I would learn if I was able to carry on my career or if I would be facing medical discharge.  This created additional stress and anxiety.  All I had ever wanted to do was be in the armed forces.

‘On the day of my Medical Board, I learned that I was being medically discharged.  I didn’t know what I was going to do or where I was going to live.

‘It was around that time that I heard about Veterans Housing Scotland.  One of the best days of my journey. 

‘It was the Personnel Recovery Centre that introduced me to VHS.  There was the perfect property for me and my family available in Hawick.  The application process included an interview to be sure that the property was suited to my needs.  It was!

‘I was over the moon to be able to move into the property quickly.  Everyone at the charity helped make my transition and move as easy as possible – and the support didn’t stop there.  I had regular calls and visits from my Visiting Officer who just wanted to keep in touch and ensure that life was getting back on track for me.

‘One of the highlights of these calls was telling him that after a short time, I no longer needed the property.  I had been able to buy my first home.  The benefit of the rent reduction offered by VHS helped significantly to reach this truly memorable milestone.

‘With help, the move-out was just as straightforward.  In addition, I felt that by moving out I was going to be able to help support another veteran and their family with a home so that they too could have a better brighter future just like me.

‘Later that month I saw an opportunity for a Visiting Officer Role with VHS and applied.  I am passionate about supporting fellow veterans, to be able to share my story with them so that they too can see that there is hope and opportunity after leaving the armed forces. I was delighted to be offered the role and joined the team in November 2022.

‘With the benefit of hindsight and never forgetting that I have support all around me from friends, family and colleagues, I'm starting to enjoy life again and look to the future.  I’m truly grateful to be in the position I am today, thanks to the help and support, I received from VHS.’


I have been a member of the Veterans Housing Scotland family since 1996, I love my home, I love where it is and I am grateful for the opportunity the charity has given me and my family.

Alex Bell – Veteran, Royal Air Force