The Central Office team is committed to providing excellent services and support to all our tenants at all times. 

We recognise that sometimes things do go wrong, and we encourage tenants to inform us of any concerns or complaints that may arise so that we can put things right as quickly as possible.

VHS Complaints Procedures can be found here, or a copy can be sent to you by the Central Office team.

Kim Stokes

Veterans Housing Scotland found me the perfect place, not just for my disability but for my interests. I’m a nature lover and enjoy lots of wildlife at the nearby loch; this has improved my quality of life.

Kim Stokes – Veteran, Women's Royal Naval Service